How to get your Ryobi battery replaced

If your Ryobi battery is less than 3 years old then they will replace it for free!!!

Here’s how it works:

  1. Find you purchase receipt. If you do not have it just go to the Home Depot you purchased the battery from and ask them for a copy. They can look it up with the credit card you purchased it with.
  2. If you purchased the battery as part of a tool, like a drill set or lawn mower, you will need the tool and the charger to give them the model and serial numbers. So make sure you have it with you before you call.
  3. Call customer service at 877-655-5250
  4. Answer there questions
  5. You will get an email after the call
  6. Take a picture of the purchase receipt
  7. Reply to the email attaching the picture of the purchase receipt
  8. They will ship you the replacement battery

Re. link:

https://www.ryobitools.com/outdoor/support/batteries

 

 

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